Misleading food label claims

Product manufacturers are legally obliged to label products clearly and correctly so that the consumer knows what they are buying. If they fail to do this they face landing themselves in trouble with Trading Standards or having a claim made against them. If you've been ill or injured after consuming a food product that was not correctly labelled, you may be able to claim compensation. To find out if you have a case, give us a call for free on 0800 10 757 95.

When can you claim for a misleading food label?

The Food Labelling Amendment Regulations state that ingredients, especially those that can trigger allergic reactions in pre-packaged food and alcoholic drinks, should use easily understandable and effective labelling. See www.food.gov.uk for further details.

Ways in which a misleading food label could cause you harm include:

  • You could consume food you are allergic or intolerant to, such as wheat, nuts or dairy products
  • You could consume food that it is against your religious beliefs to eat
  • You could consume food that is not fit to be eaten
  • You could consume food that has passed its sell-by-date, without this being clearly stated

Food intolerances can cause stomach bloating, cramps, nausea, diarrhoea and constipation as well as other injuries. People that suffer these symptoms as a result of consuming foods which they were not aware contained products they were intolerant to may have good grounds for making a claim.

Food labels

The following terms are regularly displayed on food labels. It is against the law for a producer or manufacturer to advertise their products using any of the following terms if they do not fit the relevant criteria.

Vegan: a product that does not contain any animal products including meat, fish, dairy (milk, butter, cream and cheese), eggs, some alcohol products (animal fats are used as part of the brewing process) and animal derived products (leather and silk).

Organic: the producers, manufacturers and processors of the food are registered and meet stringent standards and the product has a European Certifying Authority code number.

Fair-trade: products which guarantee that the farmers who produced them receive fair prices for their produce. Fair-trade products include coffee, bananas and chocolate.

Freedom food: meat, eggs and dairy products that have been reared, transported and slaughtered in accordance with welfare standards compiled by the RSPCA.

Little red tractor: products from a farmer or grower who has been measured against strict production standards.

Making a claim today 

If you, or someone close to you, have suffered illness or injury as a result of a misleading food label, then speak to YouClaim to discuss your case. We will tell you with 100% honesty whether we think you have a case or not.

All you have to do to make a claim today is fill out one of our online claim forms or call 0800 10 757 95.