Food Allergy Claims

If you have suffered an allergic reaction to a meal at a restaurant in the UK or abroad, you are entitled to make a claim for compensation. At YouClaim, we have helped many people who have suffered because a menu didn’t include appropriate warnings or a member of staff acted negligently.

We understand that a mistake made by someone else while eating out can leave you with serious physical consequences and anxiety about eating in restaurants and hotels. This is why we will provide you with the support you need to return, as near as possible, to the position as you were in before the incident.

Speak to us today by calling 0800 10 757 95, or let us know a convenient time for us to contact you by filling in our online enquiry form or by using our live chat function.

About allergic reactions to foods

Having an allergic reaction in a restaurant, cafe or other eatery may not be a regular occurrence, but it can be incredibly serious. Certain foods are more likely to cause an allergic reaction than others, and sufferers usually know to stay clear of them when eating out. Allergic reactions are likely to come from eating foods such as wheat, nuts and a variety of other foods

Symptoms of an allergic reaction

Food allergy symptoms vary from person to person, but the most common signs include:

  • Skin rashes
  • Diarrhoea
  • Vomiting
  • Swelling
  • Breathing difficulties
  • Swallowing difficulties

Common mistakes made in restaurants

A common scenario that leads to a claim is when a customer orders a dish that is not usually made using the food they are allergic to. If an individual then has a reaction after encountering the allergen they normally avoid, the offending restaurant may be more likely to be found liable than in other situations.

Examples of this type of scenario include not being aware that fish oil is used in cooking and egg-based mixtures are used to glaze a meal.

Not being aware of how a dish is being prepared in a busy kitchen can lead to simple mistakes on behalf of the consumer, should warnings not be provided on a menu.

Eating abroad

Travelling to a foreign country can further complicate the situation if you’re prone to allergic reactions and are not able to read or speak the language of the destination.

Poorly translated menus can lead individuals to think they are choosing a meal that is safe for them to eat when, in fact, a restaurant has mis-translated a word or simply not included the ingredient on the menu.

In order to try and avoid such a situation, it is wise to research places to eat before you travel. Guidebooks and online resources can often inform you about restaurants that are more friendly towards people with allergies and intolerances.

Restaurants’ duties

Restaurant owners throughout Europe are responsible for the health and safety of their customers. As with food poisoning cases in restaurants, failing to warn customers of allergens in food can also place the owner at blame if a customer becomes ill.

Menus should include details of allergens, such as nuts, fish oil and gluten, that could cause an allergic reaction, and if you communicate your allergy to the restaurant, you should be able to expect a meal that does not contain this allergen.

How YouClaim can help

The personal injury team at YouClaim has vast experience in making food allergy claims for victims of negligence. We hold a wide array of specialist accreditations and each solicitor works to uphold the rules, standards and strictures of the Solicitors Regulations Authority, a sub-body of the Law Society.

We pride ourselves on offering a high level of service, ensuring that your interests are at the heart of the claim. We aggressively pursue defendants and strive to achieve the maximum amount of compensation you deserve. With our ‘no win, no fee’ approach, we can protect you from costs in the event of your case being unsuccessful. This means there is no financial risk to you.

Get started today

To speak to a solicitor about an allergic reaction you have had in a restaurant that was caused by somebody else’s negligence, call us on 0800 10 757 95, fill in our online enquiry form or use our e-chat function.