Bus and coach passenger claims

There are many advantages to travelling by bus – it’s environmentally friendly, cost-effective and means you don’t have to fork out for car parking fees. It is also, statistically speaking, a safer option than travelling by car or train. Although passenger injuries resulting from bus crashes are relatively rare, they are still a risk worth bearing in mind for anyone travelling by bus or coach.

Every day thousands travel on cross country coaches such as National Express and Megabus, London buses run by TFL or on local bus services including First, Arriva, Go Ahead and Stagecoach, and with such a large number buses running there are bound to be some accidents.

If you’ve been injured while travelling on a bus, the experts here at YouClaim can claim compensation for your injuries or medical fees – contact us now on 0800 10 757 95, or fill out an online claim form.

Bus risks

There are many risks present when travelling by bus, including:

• Malfunctioning vehicles
• Poor driving
• Impact from other vehicles/collisions
• Falls if travelling standing up
• Overcrowding

If you have sustained injuries in a bus crash such as whiplash, no matter how serious or minor, you may be entitled to claim personal injury compensation from the bus company that you were travelling with if they have failed in their duty of care towards you. Below are a few things that might help you when making a compensation claim:

• Make sure that you notify the driver that you have sustained injuries.
• Make a note of the bus route number, vehicle registration number and the driver's name, if possible.
• Make sure that you keep hold of your bus ticket.
• Make a note of any witnesses to the accident and take down their contact details.

Whiplash

One of the most common injuries suffered on a bus is whiplash. This can be caused by sudden movements that are common in a bus crash, such as when you are thrown around in your seat. This can be a debilitating condition and you may be eligible to claim compensation.

Contact YouClaim

Speak to one of our friendly claims advisors today to make a bus accident claim. You can contact us via e-chat, our online live chat service, or fill out and send us a call back request by email and we will give you a ring at the time you tell us is most convenient.

You could also just give us a call on our freephone number, 0800 10 757 95, and begin your claim today.