Bus and Coach Passenger Accidents

Every day tens of thousands of people use buses and coaches run by firms such as National Express, Megabus, First, Arriva, Go Ahead and Stagecoach. Although passenger injuries resulting from a bus or coach crash are relatively rare, those who are unfortunate enough to be involved in an accident need somewhere to turn so they can understand their legal options and claim compensation for their suffering.  

If you’ve been injured while travelling on a bus or coach, the experts here at YouClaim can help you secure compensation for your injuries and any other costs incurred. Contact us now on 0800 10 757 95 or speak to us directly via our online chat function. Alternatively, fill in the enquiry form located on this page and we will get back to you as soon as possible.

Common causes of accidents

Like other road traffic accidents, hazards such as drink drivers, winter weather and irresponsible driving can all cause a crash. However, there are other risks that can result in an accident or injury, including:

  • Driving under low bridges
  • Vehicle malfunctioning
  • Overcrowding
  • Travelling while standing up

However your injury occurred, if it was somebody else’s fault then you may be entitled to make a claim for compensation and should speak to a solicitor as soon as possible.

Examples of injuries

There are many advantages of travelling by bus or coach - it is environmentally friendly, cost-effective and means you don’t have to fork out for car parking. However, when an accident happens, they are often more severe than other road traffic accidents, and have the potential to involve a higher number of casualties.

We have dealt with claims for all kinds of injuries in bus and coach accidents, but the most common include:

  • Head injuries
  • Broken bones
  • Severe bruising and abrasions
  • Brain damage
  • Amputation
  • Whiplash

Who is responsible?

The bus or coach driver has the responsibility of driving safely for the benefit of passengers and other road users, while it is the bus or coach company’s responsibility to ensure the vehicle is roadworthy. This means ensuring it is regularly checked, kept in good working order and fitted with proper safety equipment and seat belts, if necessary.

A bus or coach company should also ensure drivers have the proper training to safely handle their vehicles.

Should a driver’s negligent driving or a company’s failure to maintain vehicles be the cause of your injury, our solicitors are here to help you make a claim for compensation.


What should I do if I am injured on a bus or coach?

If you have sustained injuries in a bus or coach crash, the following might help you when making a claim:

  • Make sure you notify the driver that you have sustained injuries
  • Make a note of the route number, vehicle registration and the driver’s name, if possible
  • Keep hold of your ticket
  • Take down the details of any witnesses to the accident

Do coaches have to have seatbelts?

Legislation has been passed by the Department for Transport making it a legal requirement for any coaches made or used on or after 1st October 2001 to have seatbelts for passengers.

How YouClaim can help

Being involved in a bus or coach accident can be incredibly traumatic and distressing. That’s why our personal injury solicitors approach all cases sensitively, compassionately and with the focus of settling as quickly and efficiently as possible so there is no further disruption to your life.

We will keep you up to date on the progress of your claim and explain any legal terms in a clear and concise way. What’s more, we handle all cases on ‘no win, no fee’ basis, meaning you get to keep 100% of the compensation to cover the cost of medical treatment, rehabilitation and other expenses incurred as a result of your injury.

Get started today

If you have suffered an injury as a passenger on a bus or coach, we can help you make a claim for compensation. Speak to a solicitor today by calling us on 0800 10 757 95, by using our online chat function or by filling in the contact form on this page.