YouClaim tackle your personal injury compensation claim questions

Making a personal injury compensation claim can be a daunting and intimidating prospect and many people are put off because they don't understand exactly how the whole thing works.

So YouClaim, the Scottish 100% compensation experts, invited visitors to the website to contact us with any questions they had so we could clear up the confusion and make pursuing an accident claim just that little bit easier.

Below are just a few of the queries we received but keep an eye out because we'll be answering some more in the next few weeks.

What sort of things can I claim for if I've been hurt? (GH, Glasgow)

When you make a personal injury claim there are two types of damages that you can claim for; general damages and special damages.

General damages cover non-financial losses that you may have experienced and include money for the actual pain and suffering the injury has caused. They might also include a payout to compensate for the effect that the injury has had on your enjoyment of life. An example of this would be a claim from a keen rugby player who has suffered serious back injuries and can no longer play the game.

Special damages are the financial losses and expenses that may have occurred because of the incident. They consist of anything that has left you out of pocket and could include lost earnings, medical expenses and prescription charges that you've had to fork out for, personal property that's been damaged, costs of any private nursing you've required as well as any travel expenses.

In addition, you can also claim back the cost of any motor insurance excess that you've had to pay out for if you were involved in a car accident. In fact, anything that has cost you money because of your personal injury can potentially be claimed for.

I've heard stories about people who have won their claim but then had some of their compensation deducted. What's this all about? (RK, Stirling)

A lot of accident claim companies do indeed deduct their costs from the money their clients have been awarded, but here at YouClaim we think that's unfair. We'll let you keep every single penny that you win and won't try and take anything away.

You're right though, some of the more unscrupulous claims firms will take a cut of your compensation and you could be left with very little indeed. Some take as much as 40% and when you're talking about a whiplash claim for a couple of thousand pounds, you're not going to be left with much for yourself.

That's why YouClaim don't do it. We firmly believe that everything you're awarded should go directly to you and so the personal injury solicitor we appoint to represent you will claim back his fees from the losing party, meaning that you won't ever have to pay out a thing.

I want to make a compensation claim but I'm not too keen on standing up in court. Will the case definitely end up in court if I claim? (MM, Aberdeen)

Most of the accident claims we deal with are settled long before they get anywhere near a courtroom. If there is no argument about who was at fault for the accident and no dispute about the extent of the personal injuries sustained, then the insurance company representing the person who caused the accident will want to offer a settlement instead of risking paying out more by going to court.

Occasionally, very occasionally, however, the other side will dispute the facts and so a court appearance will be necessary. This is absolutely nothing to worry about and, in the unlikely event that it does happen, your personal injury solicitor will explain the whole process and ensure you are comfortable with what will happen.

At no time during the course of your compensation claim will you be pressurised into doing anything you don't want to do and you can be sure that the personal injury solicitor we appoint you will be looking out for your interests at all times.

You say on your website that making a claim is completely free but surely there's a catch somewhere? (KS, Edinburgh)

When you make a claim through YouClaim there really are no charges whatsoever. From the moment we first speak to you until the time when you have your compensation cheque in your hand, you can rest assured that you won't have to dip into your pocket even once.

If you win your case we claim all our costs back from the insurance party of the other side, and if you lose then you'll be covered by your solicitor's own insurance policy and so still won't have to pay anything out.

It really is as simple as that and so you can make a claim with YouClaim secure in the knowledge that you will not, at any time, lose a penny of your own money.

Call us today to make a personal injury claim
If you want to make a compensation claim, or if you've got any questions of your own, then don't hesitate to pick up the phone and give YouClaim, the personal injury specialists, a call on 0800 10 757 95.

We can help with everything from whiplash to work accidents, birth injuries to car crashes and a whole lot more in between. You won't be charged a thing during your claim and you'll also be able to keep 100% of any compensation that is awarded.

If you’d prefer not to call us on 0800 10 757 95 you can get in contact in a number of other ways and there is the option to request a call back or even to chat online with one of our Scottish personal injury compensation claim experts.

So make contact with YouClaim today to set your no win, no fee accident claim in motion.