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When a company makes a product recall notice it is usually to prevent the possibility of many product liability claims for compensation which can be financially disadvantageous and damaging to the brand. But, in 2010, a major electronics manufacturer put out a curious recall notice which appeared to be a plan to not only protect themselves from litigation, but may also have helped the sale of new products.
The manufacturer put out a product recall notice on 20-year-old TVs, stating that "a particular inner component has been found in some cases to suffer age deterioration following very long term usage and thus overheat. This overheating may, in rare cases, cause the component to catch fire and result in a burn to the TV set, and possible damage to surrounding property".
The company stated that, in the light of this fact, owners of certain TVs manufactured before 1990 should stop using them and dispose or recycle them appropriately.
The company revealed a list of 200 affected model numbers and customers were urged to check their equipment. Apart from mentioning that some retailers may offer a trade-in discount when purchasing a new TV, no offer of a refund or discount on new equipment was offered by the manufacturer.
It appeared to some sceptics that a product recall notice for 20-year-old electrical equipment could be seen as corporate self-protection in the extreme – if a customer attempted to make a product liability claim after the product recall notice had been issued, a court would probably see the notice as mitigating in the manufacturer's defence.
Cynics also saw the move as ever-so-slightly scare-mongering in its nature and the recall notice could have been seen as an attempt to increase sales of TVs. Whilst it could not be guaranteed that customers who felt it necessary to dispose of their old set would choose the same brand when purchasing new television equipment, if owners chose to heed the warning, then TV sales would be boosted in general.
Make a claim for product liability with YouClaim
If you have been injured or made ill by a product because of bad design, poor manufacture or a lack of adequate instructions then you may be able to claim 100% compensation through the civil courts.
The personal injury solicitors at YouClaim work on a no win, no fee basis in respect of all product liability claims and will strive to bring your case to its most successful conclusion without the necessitation of levying any legal costs, fees or disbursements.
All compensation lawyers at YouClaim work to the strict tenet of the Solicitors Regulation Authority and their high levels of professionalism and success are assured.
Call us today on 0800 10 757 95 to talk to one of our legal advisors about the possibility of making a product liability claim.
Alternatively you may wish to contact us via the internet via echat or by filling in an online claim form so that we may call you back.
