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Product liability claims and the Christmas recall surge

A study has confirmed what product liability claim solicitors have suspected for a long time: the majority of recalls for faulty and defective non-food products are for toys and children's equipment.

Accounting for 38% of all non-food recalls, the study by the Blueview Group, Recall the Rising Risk, details how children's toys and equipment recalls unsurprisingly peak around the Christmas and post-Christmas months, December and January.

This is due not only to the sheer number of purchases over this period but also to the high level of imported and new products reaching the shelves of UK shops.

It is also because of the sensitivity felt by manufacturers and sellers to the potential for reputation damage likely to be generated by any negative publicity surrounding a product related child safety scare. Furthermore, both manufacturers and sellers understand that it is far better to pre-empt a product liability claim than to face one, while The Toys Directive 88/378/EEC is clear in setting out its stringent safety regulations.

As the title suggests, the study also details how in 2008 there was a 14% rise in recalls compared to 2007.

Blueview's Strategy and Planning Director comments, "The rise in toys and electrical equipment recalls is a worrying trend for consumers, particularly as the festive period sees the greatest level of recalls reported. Not only are toymakers and retailers dealing with a vulnerable demographic, the festive timing adds to the sensitive nature of this upward trend in children's toy recalls.

"In order to deal with customer queries and concerns effectively, and mitigate brand damage, toy and children's equipment companies need to ensure that they have contingency service arrangements in place in the event of a product recall crisis. No worse impression is created, nor brand damage inflicted, than in the situation where a company is uncontactable or unhelpful just when consumer concerns have been escalated."

Indeed, and where there is a significant failure to take appropriate action and consumers suffer injury as a result, no win, no fee compensation claims may proceed.

Product liability claims, cost free with leading UK solicitors
Under the provisions of the Consumer Act of 1987 you are entitled to make a compensation claim if a product you have used has caused you or your child injury.

Whether injury has been caused by inadequate instruction, a failure to recall, a manufacturing fault or a design flaw, a good personal injury solicitor can help you claim the 100 percent compensation your injuries deserve.

Here at YouClaim, we have carefully selected some of the UK's finest specialists to sit on our product liability claim panel all are governed by the strictures of the Solicitors Regulation Authority.

Win or lose, we ensure that you are never charged a penny for your legal representation and, with our no-cuts guarantee, you can rest assured that you will receive every penny awarded you.

To speak in confidence with a legal advisor and find out more about how our service might benefit you, echat, complete an online claim form or call us, on 0800 10 757 95.

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