personal injury solicitor, medical negligence compensation

Step-by-step complaints procedure

There are many examples of medical negligence that can occur before, during or after surgery. Read more about surgical errors. After following both pre and post-surgery advice carefully and still being left suffering from a personal injury, some patients may still feel that they are entitled to make a complaint.

Making a complaint or a claim for medical negligence compensation can seem like a daunting prospect but YouClaim are here to help you through the process by offering a step-by-step plan.

Step one Make contact
If you are dissatisfied and think that you may have suffered medical negligence the first person you should contact is your surgeon or the clinic or hospital at which they work. They may be able to offer you advice if the healing process is not complete or offer surgery to correct a clinical error.

Step two Take complaint further
Those who do not achieve what they want from contacting an establishment they hold accountable for medical negligence may want to lodge a complaint with one of the following:

Healthcare Commission - all medical establishments who provide surgery must be registered here. However, they cannot deal with complaints about fees.
Independent Sector Complaints Adjudication your healthcare provider may be a member
General medical Council contact to complain about a doctor or surgeon
Nursing and Midwifery Council contact to complain about a nurse or midwife
General Dental Council contact to complain about a dentist
Medicines and Healthcare products Regulatory Agency (MHRA) for complaints of problems with implants or prescription-only medicine such as Botox.

Step three Take legal action
For complaints about the cost of a treatment or personal injury claims of less than £1,000 you may be able to go to the small claims court. However, in the event that something went wrong with your treatment and you suffered significant medical negligence you will need the representation of an expert personal injury solicitor. When you make a claim for medical negligence compensation through us it won't cost you a penny at any time, regardless of the outcome of your claim.