We can help you claim
compensation following an accident
illness or injury - nationwide
Call: 0800 10 757 95
Call centres where goods and services are ordered or information is given have grown massively in the past 20 years and, in parallel, there are thousands of people in the UK alone employed in such work, many of whom are at risk of suffering acoustic shock.
This work-related injury, which causes permanent or temporary deafness when a sudden loud noise is made directly into the ears, was not recognised as a widespread problem until a few years ago but now employers are becoming more aware of their responsibilities for employees' health and safety in this area.
While changing technology was one of the reasons for the growth in the use of call centres as an efficient means of linking customers and a business or organisation, it is also coming to the rescue of staff suffering from excess noise and discomfort.
Personal injury as a result of acoustic shock can be reduced by the use of the latest development in headsets. Not only can these be connected both to a computer and a mobile phone at the same time and have automatic volume adjustment but are extremely lightweight as well as offering the AS protection.
For professional users, this type of headset also has particularly comfortable ear fittings, meaning it can be worn for long periods without chafing.
All these improvements in performance, comfort and safety mean workers should be able to concentrate on their tasks without compromising their health and employers can be satisfied they have done the best possible for their workforce and reduced the chances of being responsible for industrial illness.
However, not all companies are sufficiently aware of the need to protect their office workers from injury such as acoustic shock. Staff, who only occasionally use a headset for answering phone calls, may not have access to the best-quality headphones or their work stations may be set up without sufficient regard to comfort, safety and long-term health.
Headaches, neck or back injury, eye strain and repetitive strain injury (RSI) are among the other problems which may afflict people who spend all their working days sitting at a desk in front of a computer screen.
Employers are responsible for workplace safety at all times and, if they neglect to take this seriously or are ignorant of their liabilities, they not only may be liable to prosecution under health and safety legislation but could also have to pay compensation to employees who suffer a work-related personal injury such as acoustic shock.
Personal injury solicitors' advice on acoustic shock claims
Acoustic shock is becoming a more frequent cause of deafness and hearing impairment across the UK and, if the damage is sufficient to disable a worker, he or she is probably justified in making a compensation claim against their employer.
YouClaim's solicitors are experienced in all aspects of advising and representing employees who suffer from a work-related injury or industrial illness such as acoustic shock.
Not only can you expect a sympathetic hearing and the highest professional standards from our UK-wide panel of lawyers who are supervised by the Solicitors Regulation Authority but, with our no win no fee system, you can be sure of keeping 100% of all compensation awarded.
If you or a loved one is affected by acoustic shock and would like to find out more about our special scheme for helping workers achieve recompense for personal injury which is not their fault, you can call us now on 0800 10 757 95 alternatively you may use one of our online means of communication.
