We can help you claim
compensation following an accident
illness or injury - nationwide
Call: 0800 10 757 95
When a person books to go away on holiday, they will often put hours of planning into the break so they can enjoy their time away to the best extent they can. However, no amount of planning can ensure that a holiday goes completely smoothly, and unfortunately, hundreds of people in the UK sustain holiday injuries every year.
Although holiday-makers often sustain injuries which they cannot blame anyone else for, and are therefore unlikely to be able to make a compensation claim for, in some cases another person's negligence causes a holiday-maker to suffer unnecessarily.
Hotels, guesthouses and hostels all have a duty of care towards their customers, and they should ensure that all of their facilities are suitable to be used by guests. Regardless of their star rating, any establishment which provides hospitality to holiday-makers must provide a safe environment for them to stay.
The management team of a hotel should undertake risk assessments to identify any areas which may pose a threat to both guests' and workers' safety while in the establishment.
Wet floors, uncovered cables and hidden steps are all potential causes of accidents in a hotel, and customers should be appropriately protected from an avoidable slip, trip or fall accident.
Slippery floors should have a warning sign installed so that guests know to avoid the area entirely if they need to. Any cables or wires which run across floor space should be covered over to prevent people from getting their foot caught underneath and consequently tripping.
Any steps which are not obviously visible should be highlighted with warning signs, or marked with brightly coloured paint or tape which informs guests and employees of the impending change of floor level.
To prevent holiday-makers injuring themselves on the premises of a hotel, managers should ensure that public areas are well maintained and that no areas are neglected in misguided attempts to save money.
For example, broken lights may make it difficult for guests to see where they are going and they may consequently walk into an object or trip over a curb. To avoid such incidents, management should fix any damaged or broken facilities as soon as possible.
If you have sustained a holiday injury due to another person's negligence, you may be able to make a claim against your tour operator or the hotel you stayed in.
By making a compensation claim, you may even help to raise health and safety standards in the accommodation which you were staying in, and even prevent another accident from happening in the future.
For free advice about making a holiday injury claim, call YouClaim today on 0800 10 757 95, or fill in our online form and we will call you back at a time of your choosing.
