When hired goods break making a faulty product compensation claim

Product liability law does not extend only to goods you have bought, but also to those you have hired. There are four main laws that create this protection, and under which you are able to make a faulty product compensation claim.

Central to these is the Consumer Protection Act of 1987, which allows you to make a claim against the hire company if the hired goods have caused you personal injury or damage to property exceeding a value of £275. In the event of this occurring, the Trading Standards Agency recommends you contact them and a personal injury solicitor "without delay".

Other laws that may reflect on your case are the Consumer Credit Act 1974, the Unfair Contract Terms Act 1977, and the Unfair Terms in Consumer Contracts Regulations 1999.

Property rentals are covered by separate laws from the above, as they are not considered to be 'goods'; however, goods provided within a furnished flat may be covered by these laws. This would mean that, say, a faulty grill provided in a rented flat that caused personal injury to the tenant may make it possible for a compensation claim to be made. Hire Purchase (HP) is also treated as being different from the hire of goods.

You also have statutory rights that allow you to expect hired goods to be supplied as they have been described to you, fit for their purpose, and of satisfactory quality.

Faulty product compensation claims
If you have suffered a personal injury as the result of a product you have used being unfit for its purpose, you may well be eligible to claim compensation. The product liability team here at YouClaim will be able to help you decide if that is true in your case.

If so, the personal injury solicitors at your disposal here will be able to take your case forward on a no win, no fee basis, and will offer our 100% compensation promise - that is, in a won case, we take no cut from your winnings at all. Furthermore, our winning fee is charged to your opponent, meaning that your compensation claim is free to you.

Our expertise and success rate are near-unrivalled, meaning that you can trust our legal abilities, and we are entirely governed by the Solicitors Regulation Authority, which underlines our reliability and professionalism. We also ensure that you are kept up to date with all progress, and keep all communication in plain English.

You can reach us online, through e-chat and our claim form, or by phone. Our staff will call you at a time of your choice if you complete our call-back form, or you can call us direct on 0800 10 757 95 and we'll help you begin your faulty product compensation claim.