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The product liability issues thrown up by Renault's correspondence with Clio owners create interesting reading matter for personal injury solicitors. However, for those people who are considering a compensation claim relating to the risks that caused the Clio letter to be issued, this may mean an extra level of complexity.
The letter relates to the fact that Clios of a certain age have a record of their bonnets opening while the car is in motion. Many people joined a campaign through the Watchdog TV programme to launch an inquiry into the problem.
Renault defended itself by arguing that this only happens when the car has not been maintained appropriately, and part of the information contained in the correspondence is to remind owners that they need to maintain cars addaquately; if the bonnet should open, they say, it should not be considered a case for a faulty product injury claim as the fault is not the product's, but the owner's.
The Vehicle and Operator Services Agency (VOSA) has agreed with Renault, saying that thorough inspections had "found there was no design or construction defect with the bonnet latching mechanism. Instead it was determined that inadequate maintenance - through lack of cleaning and lubrication - could lead to the latching mechanism failing to operate correctly."
However, the manuals for Clios built between 1998 and 2005 did not contain instructions for the necessary maintenance. The letters sent by Renault, which warned of "risk of damage to your vehicle and loss of visibility" and of "a potential for serious personal injury", contained an amendment to the manual that rectified this.
There are clearly arguments on both sides in this case. Without attempting to judge the matter, it is possible to see this as an example of a grey area where arguments over liability can begin. Thus, in some faulty product injury claims, the case can indeed hinge on complex arguments over whether the fault is in the product that was used or in the use of the product. This is precisely where a skilled personal injury solicitor can help you.
Finding the best personal injury solicitor for your product liability case
Here at YouClaim, we can provide you with an expert no win, no fee solicitor skilled in the area of the law that your claim relates to, from car parts to children's toys. We are entirely governed by the Solicitors Regulation Authority, so you can rely on receiving professional treatment, and we have a near-unparalleled record of success.
And we can handle your claim for free. Whether you win or lose, you will find that we protect you from our fees, your opponent's fees, and the costs that a case can bring up. You are also guaranteed to receive the full 100 percent compensation in a won case.
You can reach our advisors through echat, our claim form, or by calling our UK hotline on 0800 10 757 95. You can rely on our efforts to help in your product liability claim.
