Successful passenger injury claim - train accident

In August 2001 a young woman contacted us because she wanted to make a personal injury claim after sustaining passenger injuries on a train just outside London.

After hearing that as well as offering a no win no fee compensation claim service we do not charge our customers a penny for anything, no matter what the outcome of their claim, she decided to contact us and see what we could do for her.

She told us that on the morning of her accident she caught the 7.43 am train from Crawley to London Victoria, as she did every morning, and found herself a seat in the corner of one of the carriages. She sat back and in between reading her novel she watched as the seats began to fill up.

As more and more people crowded into the carriage it became increasingly difficult for them to manoeuvre around one another. One man got onto the train with a holdall and as he didn't have enough room to hold onto it and there was nowhere to put the bag at his feet, he had to find somewhere else to put it. After taking a look around he saw that there was an empty baggage compartment above our client's head and reached over to sling the bag up into the basket which creaked under the strain and proceeded to come away from its fittings.

It landed on top of the passengers that were sitting directly beneath, the young woman and an older business woman. It knocked the young woman out and when she came round there was blood pouring from her head. Someone had called for the guard who was standing over her, holding a tissue to her bleeding head. He decided that she should get off at the next station, Clapham Junction, and called ahead so that there would be a first aider to see to her head injury.

When the train arrived at Clapham junction, the young woman who was feeling dizzy and unsteady on her feet was escorted from the train by the guard. He accompanied her to the first aider who was there to meet them and our client was taken to hospital. She was treated by a doctor who told her that she had not suffered a serious head injury but injuries of this kind always bleed excessively, especially as it seemed that the sharp edge of the metal basket caught the side of her head as it fell. He said that brain damage or any other serious complications were unlikely although she may continue to experience severe headaches, dizziness, blurred vision and nausea for a prolonged period of time.

When she arrived home later that afternoon, she told her boyfriend about the train accident and showed him her head injury. He suggested that she make a claim against the train company for her passenger injuries. He went online, found our website and said that she should send us an email. We received her email which outlined the type of accident that she had been involved in and the passenger injuries that she had sustained and we rang her back the very same day.

We explained in plain English, without using complex legal jargon, the ins and outs of the claims process, including the fact that we don't charge any of our customers a single penny at any time and that all customers get to keep 100% of compensation awarded to them.

We went ahead with the passenger injury compensation claim and the personal injury solicitor appointed built a strong case. The train company were shown to be responsible for the young lady's personal injuries as they had violated more than one health a safety regulation. They made an offer of £5,250 to cover both general damages and special damages such as the young woman's lost earnings, medical expenses and travel to and from the hospital.

Making a passenger injury claim today
YouClaim are the experts when it comes to personal injury claims and we are here to help you like we have helped thousands of others.

Working on a no win no fee basis, we can help you to claim compensation for pain and suffering, lost earnings, medical expenses and belongings lost or damaged at the time you received your passenger injuries. We may even be able to arrange top medical care in your local area.

For free legal advice or to make a cost-free compensation claim for passenger injuries just call 0800 10 757 95 today.