How we helped a customer to claim holiday injury compensation

When we go abroad, the last thing we expect to happen is a holiday injury. Unfortunately, they are an all- too-frequent occurrence and many thousands of people end up in foreign hospitals following an accident abroad.

One person that suffered such a holiday injury was a 67-year-old man from Carlisle who had been on holiday in Italy when the accident happened.

Case study - hotel restaurant accident
Our customer booked a package holiday to Naples for himself and his wife for one week in May 2005. They were staying at a four star hotel and were half way through their week away when he suffered a holiday injury.

The couple had decided to eat at the hotel restaurant for dinner. They were just finding their way to their table when our customer slipped on some food that had fallen on the ground but had not been cleared up.

He fell heavily to the ground, landing awkwardly on his left leg. He was taken to a hospital in a great deal of pain and it was determined that serious damage had been done to the ligaments in his leg. He also had some damage to his hip, which was already in a poor condition.

His injuries meant that he could not put much weight on his left leg for a lengthy period of time, preventing him from moving around much. He also failed to recover quickly from his hip injury and after six months, underwent a hip replacement operation, which was a success.

His daughter contacted us on his behalf, wondering if he would be able to claim holiday injury compensation. We told her that we would be able to help her father to make a personal injury claim and explained our cost-free service.

Her father was pleased that he would have the chance of recovering compensation for his holiday injury, as it had severely impacted his usual activities, such as gardening. He telephoned us and asked us to help him make the compensation claim.

Our personal injury solicitors examined the details of his case and, almost exactly one year after the holiday injury, we were able to settle the claim for 24,000. Our customer was delighted with the outcome and did not have to pay a penny for our service at any time.

Claiming holiday injury compensation
If you have suffered a holiday injury in a hotel or anywhere else and you believe that it was not your fault, we may well be able to help you to get personal injury compensation. Read more about hotel complex injuries.

Our panel of no win, no fee solicitors are some of the finest in the UK and have specialist knowledge of holiday accident claims. Through a combination of skill and dedication, they have helped many people to recover the compensation to which they were entitled.

At no point during a holiday injury claim with YouClaim will you have to pay anything to anyone. You will be protected from your solicitor's legal fees by the no win, no fee arrangement and insured against legal costs and your opponent's fees. This means that if your claim is not successful, there will be no bills to pay.

If your claim is successful, your opponent will be responsible for all costs and fees and you will keep every penny of the compensation awarded to you.

To find out more about making a holiday injury claim, please call 0800 10 757 95 or fill in an online claim form and we will call you back.